Hello!Nice to meet you! I am Fay ,come from the EC21 Suzhou office. Now, in order to increase your credibility, we can provide a certification service for free members. If you are using the EC21 for the first time, please contact us for any problems.Please reply us with your MSN or QQ, and we will give you a User Manual FOR FREE.We will pleased to serve you!my msn account: fayzhang2008 (at)hotmail(dot)com my QQ number: three four eight six four nine zero